BrandingFire Blog

Do Your Customers Love You?

Writing by Darrin Dickey on Wednesday, 26 of September , 2007 at 1:48 pm

Which Wich Comment BagsI was waiting for my sandwich at Which Wich today and perusing their wall of bag art. If you’re not familiar with the place, Which Wich is a great sandwich restaurant. You order your sandwich by filling out a form on a bag using their red markers (go with it, it’s fun) and you receive your finished sandwich in the same bag. Some people have taken to writing comments and even drawings on the bags (in red marker) and leaving them behind at the restaurant for the staff. Impromptu comment cards, if you will. Some of the drawings are really, really good.

It’s cool that their customers are such big fans that they’re willing to do these comment bags. Are you customers that enthusiastic about your product? Have you ever received feedback in cool or unexpected ways like this? Tell us about it.

Category: Personal Observations

2 Comments

Comment by Jeff Sinelli (Which Wich)

Made Thursday, 27 of September , 2007 at 10:33 am

Darrin:
Thanks for you post…we LOVE our customers!!! Check out the WW Blog at superiorsandwiches.blogspot.com and visit us to see more “bag doodles” at http://www.whichwich.com.
Best WICHes and thanks for spreading the positive WW vibes!
-Jeff Sinelli (Founder/President)

Pingback by BrandingFire Blog » Free T-Shirts In A Small World

Made Wednesday, 3 of October , 2007 at 3:54 pm

[...] needs to be filed under “It’s a Small World”. I recently blogged about how Which Wich feels the love from their customers. In a very cool move, the president and founder of Which Wich, Jeff Sinelli, [...]

Leave a comment

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

About BrandingFire

BrandingFire is a blog situated at the intersection of marketing, history, entrepreneurism, technology, travel and fun. Founded by a guy with a passion for entrepreneurism and history and more than 10 years experience in marketing, this blog follows his thoughts, ideas and attempts at starting his own business. Follow along on the rollercoaster ride... if you dare.